Notice the concern, not only the injury
Abuse may be physical, sexual, emotional or financial; neglect can also cause harm. Fear of a particular person, unmet basic needs or unexplained financial changes deserve attention, not rushed conclusions.
Listen without increasing the risk
If safe, speak privately and calmly. Ask what the person wants and how they can be contacted safely. Do not promise absolute secrecy. Do not confront the suspected person if this could increase danger. Communication needs do not remove the right to be heard.
Immediate safety and a useful record
In immediate danger contact local emergency services; do not wait for an online form or AgeCare response. Seek medical care for injuries. If safe, record the date, location, observations and the person’s words, separating facts from suspicions. Do not take risks to gather evidence. Keep the record secure and share it with the appropriate professional, not publicly.
Kosovo: reporting to police
Kosovo Police directs domestic-violence reports to the police or nearest station. Explain the location, current danger and the person’s communication or mobility needs. Ask about victim support and coordination with the Centre for Social Work.
Albania: the State Police reporting channel
The official Policia Ime portal provides an incident-reporting route. The interface inspected also shows login and registration; do not assume reporting is anonymous or reviewed immediately. For current danger use emergency services, not the form. Follow the official channel’s requirements without sending documents to AgeCare.
North Macedonia: support by region
The ministry publishes a regional directory of specialised domestic-violence services, with social-work centre and provider contacts. Some services are specifically listed for women; ask which service fits the person, their needs and residence. A listing does not guarantee a vacancy or admission to accommodation.
Montenegro: notify the centre about social risk
The government page explains that citizens can notify the competent centre when someone needs social protection because of risk. Centres assess circumstances and needs. Use the official link for current contact details; describe the specific concern and ask for the next safe step.
Serbia: police and the social-work centre
The official government notice asks victims and people aware of domestic violence to report to police or a social-work centre. Institutions can provide information about support and accommodation. Ask for assessment of the situation; do not treat this information as a promise of admission or a legal outcome.
