AGECARE · Closer to people. At every step.
Care decisions involve consent, documents, money and family. This section helps you prepare questions about authorisation, wills and complaints, and find official routes to legal help in the relevant country.
An authorisation for payments, a care decision and a will are not the same document. Write down the person’s wishes, which institution needs a document and where it will be used. Include existing papers and any deadlines received. Mention assets or family across borders at first contact; do not assume a foreign template works everywhere.
Ask whether a service offers initial information, application help or representation for your matter. Clarify eligibility, documents and costs not covered. Request accessible communication and time to understand a document before signing. AgeCare is not a law firm and does not accept authorisations or private records to act on your behalf.
The Justice Ministry links its free-legal-aid service to the Free Legal Aid Agency. Use that institutional route for contact and ask for an assessment of the matter and eligibility. Prepare the decision or document you need explained and any deadline; do not send originals without instructions.
The Free Legal Aid Directorate lists primary-help centres and explains secondary assistance for court matters. Find the appropriate centre in its official directory. Start by requesting clarification and application help; lawyer representation requires consideration of the relevant conditions and procedure. Ask which documents relate to your situation.
Primary assistance includes information and help applying for secondary aid; the ministry identifies regional units, authorised associations and legal clinics as routes. For representation in a specific matter, clarify secondary-aid conditions and procedure. Do not equate an initial consultation with approval of a lawyer.
Government guidance routes an application through the Free Legal Aid Service to the basic court responsible for residence or stay. The court president or authorised judge decides. Request the form and clarify the matter, financial circumstances and required documents; the linked procedure is not individual approval.
The Justice Ministry directs approval applications to the competent municipal or city administration, not directly to a lawyer selected from the list. The register verifies providers. Ask for the local procedure; contact with the assigned provider follows the approval decision. Confirm representation documents if someone applies for you.
Difficult decisions become clearer when wishes are discussed early. A family note can help the conversation but is not a legal document.
Read the guide →Helping someone understand a decision is not the same as deciding on their behalf. Start with the person’s wishes and clarify everyone’s role before payments, contracts or access to records.
Read the guide →A prepared conversation can reduce uncertainty for a family, but a list of wishes is not automatically a valid will. Seek advice for the relevant country and assets, especially when the family lives across borders.
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A problem with care may involve communication, payment, access or safety. Identify the specific issue and the remedy you want. The complaint route depends on the country and type of provider.
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