Ask the team about palliative support
Palliative care addresses suffering and physical, emotional, social and spiritual needs of the person and family. Ask the clinician what support fits and where it can be provided. Request a clear contact for distress or deterioration, including outside normal hours. Do not alter treatment yourself. A preference for care at home needs a practical discussion about the staff, equipment and support actually available.
Make room for the person’s wishes
Ask whether they want to talk now and whom they would like present. You might discuss visits, privacy, language, music, religious customs or people to notify. Do not force the conversation or assume relatives share the same wishes. With permission, record preferences and tell the care team where they are kept. Preferences can change, so leave room to return to the discussion.
Clarify decisions and responsibilities
For treatment decisions or representation, ask the clinical team and a legal adviser in the relevant country to explain the process. A family note does not automatically have the status of a legal document. Ask who may decide, which documents are needed and how decisions can be reviewed. AgeCare does not issue medical-order forms or replace conversations with professionals who know the person.


