Listen before planning
Ask what they want to keep doing independently and where help would be welcome. Include them in choosing who enters their home and how information is shared.
Look at an ordinary day
Note the routine: meals, getting around, outings, company and appointments. Identify one or two tasks becoming difficult. Do not use the list to make a diagnosis.
Make a small agreement
Agree who will contact the provider, what they will ask and when you will talk again. If needs change, review the plan with the person and the relevant professional.
Your practical checklist
General information for organising care. It does not replace professional assessment. In an emergency, contact your local emergency service.
